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Case Study
Vanguard HVAC Solutions
Client
Vanguard HVAC
Service Type
Regional HVAC Service
Tech Stack
Rulaye GO Automation
The Challenge
Vanguard was losing after-hours emergency calls during summer peak heat waves to faster-responding competitors. Every missed call was a lost high-ticket emergency job.
The Solution
Automated lead follow-up and instant missed call text back were configured with night dispatch routing, ensuring every after-hours call received an immediate response.
The Results
Captured 38 emergency calls in 30 days that would have otherwise bounced to competitors — adding $42k in pipeline and eliminating missed-call losses entirely.
The Numbers
Emergency Calls Captured
38
Emergency calls captured in 30 days
$42k
Added pipeline
Related Work
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